Terms & Conditions

Welcome to pillowwillo.store! By using our website and purchasing pillows or bedding from PillowWillo, you agree to the following Terms & Conditions. Please read them carefully before making a purchase or browsing our website.

1. General

  • By placing an order with PillowWillo, you confirm that you are at least 18 years old or have obtained permission from a parent or legal guardian.
  • We may update these Terms & Conditions from time to time. Continued use of pillowwillo.store means you accept the latest version.

2. Products & Orders

  • We strive to provide accurate descriptions and images of our pillow products, but there may be minor differences due to lighting, display, or manufacturing changes.
  • PillowWillo reserves the right to refuse or cancel any order for reasons such as pricing inaccuracies, stock unavailability, or suspected fraudulent activity.

3. Pricing & Payment

  • All prices are stated in Indian Rupees (INR) and may be changed at any time without notice.
  • Payment must be completed during checkout using our secure payment options.

4. Shipping

  • Your order will be shipped to the delivery address provided at checkout. Please ensure your details are correct, as PillowWillo is not responsible for delays or losses due to incorrect information.
  • Shipping and delivery times are estimates only; actual delivery may vary due to external circumstances.

5. Returns, Exchanges & Refunds

  • For information about returns, exchanges, and refunds, please refer to our Exchange Policy and Refund Policy.
  • To start a return or exchange, please contact us within 5 days of receiving your order.

6. Intellectual Property

  • All content on pillowwillo.store (text, images, logos, designs, etc.) belongs to PillowWillo or its licensors and may not be used or reproduced without written permission.

7. Limitation of Liability

  • To the extent permitted by law, PillowWillo is not responsible for any indirect, incidental, or consequential damages arising from your use of our website or pillow products.

8. Privacy

  • Your privacy is important to us. Please see our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Contact

If you have any questions about these Terms & Conditions, please contact us or email support@pillowwillo.store.